Delivery Information and Payment Information
SHIPPING FEES: We will complimentary ship to lower 48 US addresses only with USPS.
International orders please email inquiries with address for calculation of cost of postage.
PAYMENTS: If you have difficulty with website payment transaction, please call in your order to 913-980-3666. This issue is soon to be resolved.
Patterns will be shipped within a few days of your order.
Some items are in stock and will be shipped promptly while others will need to be constructed.
I most often ship in two to three weeks. Please call if you have questions. 913-980-3666
If shipping of your box order will be delayed for more than 4 weeks due to crafting events or previously placed large orders by others, you will be notified by email of expected date of shipment.
Priority shipping takes two to three days. We use this unless just cost prohibitive.
USPS Parcel Select could take five to six days to reach you depending on where you are located once the item is shipped.
Therefore, patiently expect boxes within four weeks without notification from us, otherwise you will be updated as to when shipping is expected by email. I try to notify everyone at time of shipment by email with tracking number.
Please be understanding if you are notified of delay, I do not have a way of anticipating size or timing of orders that come to me. I have been told by several retail stores that this wait in your receiving items ordered from me is "normal and expected" for handmade items.
Lone Elm Lane will cover the shipping costs for all items shipped in the lower 48 States. A shipping "credit" will be applied to reduce the actual shipping cost on international orders. Email your address to us and we will gladly quote you shipping cost outside of lower 48 states.
Sales tax will be added if you order from a Kansas address.
I truly appreciate your order!